Betwext (“Betwext”, “we” or “us”), works hard to respect the privacy of visitors to its website, the home page of which is located at https://www.betwext.com (the “Website”), and is committed to maintaining the accuracy, confidentiality, and security of your personal information. This privacy policy explains how we collect, use, disclose and safeguard the personal information you provide to us.
Effective Date May 25, 2018
Once you’ve read everything here and you’ve checked out our API docs, but you still have more questions or concerns about how we’re processing personal information, you can contact our Privacy Team in the Office of the Data Protection Officer by either emailing us at support@betwext.com or, by writing to us at:
2487 S. Gilbert Rd.
Suite 106-626
Gilbert, AZ 85295
By providing personal information to us, and by submitting personal information through the Website, you signify you consent to our collection, use, and disclosure of your personal information in accordance with this privacy policy.
For purposes of this privacy policy, “personal information” shall mean any information that can identify an individual or individual account directly or through other reasonably available means.
As part of our commitment to treat your personal information with respect, we operate in accordance with the following ten principles (the “Principles”):
- Accountability
- Identifying Purposes
- Consent
- Limiting Collection
- Limiting Use, Disclosure, and Retention
- Accuracy
- Safeguarding Information
- Openness
- Individual Access
- Handling Complaints and Suggestions
Principle 1 – Accountability
We will maintain and protect the personal information under our control. We have policies and procedures for ensuring privacy and security of data which are strictly enforced to protect the individuals from whom we collect personal information.
When we use trusted third parties to act on our behalf by performing auxiliary functions contractual or other appropriate means are used to ensure compliance by such third parties with this privacy policy and all applicable privacy laws.
Principle 2 – Identifying Purposes
Betwext will identify to you the purposes for which we will collect or use personal information before or at the time the information is collected.
We collect and use this information in order to:
- Process and fulfill your request to register as a user of the Website
- Register, develop, maintain, and operate your profile and associated information
- Process service and information requests
- Provide you with information regarding the services offered through our Website
- Personalize the delivery of content and information
- Send you notices and information on other products and services that we believe may be of interest to you
Some of the personal information you enter into your Betwext account and any information, including personal information, that you enter using any website features may be used and displayed.
Betwext may use certain information about you without identifying you as an individual to third parties. We do this in order to analyze how Betwext is used, diagnose service or technical problems, maintain security, and personalize content.
Unless otherwise permitted or required by law, if a new purpose is identified for the use of the information collected, the new purpose may be explained prior to its new use.
Principle 3 – Consent
Except where required or permitted by law your informed consent is required for our collection, use, or disclosure of your personal information.
By providing personal information to us, you signify your consent to our collection, use, and disclosure of your personal information in accordance with this privacy policy.
We may use, rent, sell or share any and all information with third parties for any lawful purpose.
Principle 4 – Limiting Collection
The types of personal information we may collect depends on and is related to the reason (or purpose) such personal information was provided to us.
The following is a non-exhaustive description of the types of personal information that we may request or collect from Users:
- Contact information, such as your name, mailing and/or e-mail address, telephone numbers, billing addresses, and employer information
- Demographic information, such as age and gender
- Payment information (e.g. credit card).
The choice to provide us with your personal information is always yours. However, your decision to withhold particular information may result in limiting our ability to provide you with the services or products you have requested.
We may gather personal information from you in person, over the telephone or by corresponding with you via mail, facsimile or the Internet. We also collect personal information from Users when Users register to use Betwext, view items throughout the Website, complete online order forms and carry out transactions through use of the Website.
Personal Information Collected via Technology:
As you navigate the Website, certain non-personal information may be passively collected and stored on our Internet server logs, including your Internet protocol address, browser type, operating system, and other data. We also use Cookies and navigational data like Uniform Resource Locators (URLs) to gather information regarding the date and time of your visit and the solutions and information for which you searched and viewed, or on which of the advertisements displayed on the Website you clicked. This type of information is collected to make our services and solutions more useful to you and to tailor your experience on the Website to meet your special interests and needs.
What about Pixels?
A Pixel or Tracking Pixel (also called 1×1 pixel or pixel tag) is a graphic that is loaded when a user visits a website uses an app, or opens an email, and is used to track certain user activities. For example, pixels can track user behavior and IP addresses on a website or when accessing emails. Pixels can also be used to see if you opened an email or not.
We use or may use our own Pixels, or third party pixels, on all of our websites, advertisements, and emails.
We may also sell, rent or license your contact information including your pixel data.
What About Cookies?
A cookie is a very small text document placed on your computer by a web page when you visit it. Cookies can be used to store all sorts of useful information to make browsing easier and more convenient in the future. For example, cookies are used to allow authentication for access to member only areas of our sites.
We use use our own cookies, or third party pixels, on all of our websites, advertisements, and emails.
We may also sell, rent or license your contact information including your cookie data.
Principle 5 – Limiting Use, Disclosure, and Retention
We will only use or disclose your personal information in accordance with the purposes for which it was originally collected unless you have otherwise consented, or when it is required or permitted by law. We will retain your personal information only for so long as is required to fulfill the purpose for which it was collected or as required by law.
When Information May Be Disclosed to Outside Parties:
Except as explained in this privacy policy, as otherwise consented to by you or permitted by law, we do not disclose any personal information to third parties. The following are the limited instances where we may disclose your personal information to third parties:
- To our partners
- To investigate potentially fraudulent or questionable activities regarding your use of our services.
- To offer you related products and services that might benefit you.
- To third party advertisers to serve advertisements when you visit the Website. These companies may use personal information, such as gender or age, and other information (not including your name, address, email address or telephone number) about your visits to this and other websites, such as time of day of the login, IP address or information about the internet service provider (ISP), in order to provide advertisements on the Website about goods and services that may be of interest to you.
- In the course of a sale or potential sale, reorganization, consolidation, merger or amalgamation of our business, although in the event the transaction goes through, we will require that the receiving party agree that they will be similarly bound by the provisions of this privacy policy and that they will only use and disclose your personal information as we are similarly entitled under this privacy policy. In the event the sale does not go through, we will require the potential purchaser to not use or disclose your personal information in any manner whatsoever and to completely delete and/or destroy the same.
- To those organizations that need to know your personal information in order to fulfill the orders you have placed, such as credit card companies and delivery companies.
- When required or permitted by law.
- How Can I Delete or Change My Information? If you would like to change or delete any of the information we have on file for you, such as your email address, please email us at support@betwext.com
Principle 6 – Accuracy
We shall make every reasonable effort to ensure your personal information is maintained in an accurate, complete and up-to-date form. You are responsible for advising Betwext of any inaccuracies or changes to your personal information.
Principle 7 – Safeguarding Information
The security of your personal information is a priority to us. Betwext is responsible for protecting personal information under its control, including personal information that has been transferred to, or received from, a third party.
In the event that personal information is transferred to a third party, Betwext will take steps to ensure that such recipients safeguard the personal information and use the information only for authorized purposes. Some examples of such measures are as follows:
- Physical security measures such as restricted access facilities and locked filing cabinets.
- Electronic security measures for computerized personal information such as password protection, database encryption and personal identification numbers.
- Organizational processes such as limiting access to such personal information to a selected group of individuals.
- Contractual obligations with third parties who need access to personal information by agreements stipulating the confidentiality of the information and requiring them to protect and secure the personal information
- When credit card information is transmitted via our Web Site we use industry standard SSL (secure socket layer) encryption.
We manage our server environment appropriately and our firewall infrastructure is strictly adhered to. Our security practices are reviewed on a regular basis and we routinely employ current technologies to ensure that the confidentiality and privacy of your information is not compromised.
Only employees with a business need to know, or whose duties reasonably so require, are granted access to personal information and shall be required to respect the privacy of that information.
When you call us you may be required to verify your identity by providing some personally identifying information.
Our Employees and your Personal Information:
In the course of daily operations, access to private, sensitive and confidential information is restricted to authorized employees who have a legitimate business purpose and reason for accessing it. For example, when you call us, our designated employees will access your information to verify who you are and to assist you in fulfilling your requests.
As a condition of their employment, all employees of Betwext are required to abide by the privacy standards we have established. Employees are informed about the importance of privacy and they are required to agree to a code of conduct that prohibits the disclosure of any customer information to unauthorized individuals or parties.
Unauthorized access to and/or disclosure of personal information by an employee of Betwext is strictly prohibited. All employees are expected to maintain the confidentiality of personal information at all times and failing to do so will result in appropriate disciplinary measures, which may include dismissal.
Principle 8 – Openness
If you would like a copy of this privacy policy we would be more than happy to provide one to you and if you have any questions regarding same, we are more than happy to discuss the merits with you.
Principle 9 – Individual Access
Upon your request, we shall inform you of: (i) the types of personal information we have collected; (ii) how we have used your personal information in the past, and how we may in the future; and (iii) whether or not we have disclosed your personal information to any third parties (and, if so, to whom). Individuals may verify the accuracy and completeness of their personal information, and may request that it be amended, if appropriate.
To help us keep your personal information up-to-date, we encourage you to amend inaccuracies and make corrections as often as necessary. Despite our efforts, errors sometimes do occur. Should you identify any incorrect or out-of-date information in your file(s), we will make the proper changes. Where appropriate, we will communicate these changes to other parties who may have unintentionally received incorrect information from us. Please note that before we are able to provide you with any information or correct any inaccuracies we may ask you to verify your identity and to provide other details to help us to respond to your request.
How Can I Delete or Change My Information?
You may access and verify any of your information by calling or writing to us at help@betwext.com
If you would like to change or delete any of the information we have on file for you, such as your email address, please email us at help@betwext.com
Principle 10 – Handling Complaints and Suggestions
You may direct any questions, complaints or enquiries with respect to the Principles, this privacy policy or about our information handling practices by contacting:
Betwext LLC
2487 S. Gilbert Rd.
Suite 106-626
Gilbert, Arizona 85295
Email: info@betwext.com
Web: https://www.betwext.com/
By Phone: 480-699-3360
Websites Governed by this Privacy Policy:
The Website that is governed by the provisions and practices stated in this privacy policy is www.betwext.com
The Website may contain links to other third party sites that are not governed by this privacy policy. Although we endeavor to only link to sites with high privacy standards, our privacy policy will no longer apply once you leave the Website. Additionally, we are not responsible for the privacy practices employed by other third party websites. Therefore, we suggest that you examine the privacy statements of those websites to learn how your information may be collected, used, shared and disclosed.
Regarding Children:
We do not intentionally gather personal information about visitors who are under the age of 18. IF YOU ARE A PERSON UNDER THE AGE OF 18, WE ASK THAT YOU PLEASE DO NOT USE OUR WEBSITE AND PLEASE DO NOT PROVIDE TO US ANY PERSONAL INFORMATION. THE SERVICES ARE INTENDED SOLELY FOR ACCESS AND USE BY INDIVIDUALS THAT ARE at least 18 years old. By clicking the ACCEPT button you are representing that you are at least 18.
Updating this Privacy Policy:
Any changes to our privacy policy and information handling practices will be acknowledged in this policy in a timely manner. We may add, modify or remove portions of this policy when we feel it is appropriate to do so. You may determine when this policy was last updated by referring to the modification date found at the bottom of this privacy policy.
This Privacy Policy, and all related matters are governed solely by the laws of Arizona and applicable federal laws of the United States of America, excluding any rules of private international law or the conflict of laws which would lead to the application of any other laws.